OUR TEAM
OUR TEAM
MEET THE TEAM
Learn all about our skilled and experienced team members, each with their own backstory and area of expertise. When you work with Pinnacle Revenue Management, you gain an entire team in your corner.
Learn all about our skilled and experienced team members, each with their own backstory and area of expertise. When you work with Pinnacle Revenue Management, you gain an entire team in your corner.
Jacqui Rose
CEO, CO-FOUNDER AND PRESIDENT
Jacqui is the CEO and President of Pinnacle Revenue Management, Inc. Ms. Rose is an experienced reimbursement executive with over 20 years of experience in revenue cycle management. Jacqui has a diverse background in revenue management, software implementation, assisting clients with AR acquisitions, full AR outsourcing, developing/training AR teams and AR recovery. Prior to the inception of Pinnacle, Jacqui served as a reimbursement manager for 16 years for a home infusion reimbursement company. Under her leadership and strategic planning, her teams have produced bottom-line results and have a proven track record in AR recovery. Jacqui prides herself in her ability to cultivate a professional and driven team to assist Pinnacle’s clients in their road to success.
Jasmine Colon
SENIOR MANAGER OF REVENUE CYCLE
Jasmine is the Senior Manager of Revenue Cycle at Pinnacle Revenue Management, Inc with over 14 years of full revenue cycle experience. Jasmine has been with Pinnacle since 2015 and has been a tremendous success to Pinnacle’s growth. Jasmine’s started her career in home infusion as a biller/collector many years ago and has since grown her areas of expertise from government payers to quality assurance with new patients. Jasmine manages the cash application team, as well as a team of Revenue Cycle Analysts and ensures Pinnacle is meeting our client’s goals. Jasmine enjoys the challenging accounts and consistently works toward increasing our clients’ bottom line.
Samantha Moran
SUPERVISOR OF REVENUE CYCLE
Samantha is the Supervisor of Revenue Cycle at Pinnacle Revenue Management, Inc. and has been with Pinnacle since 2015. Samantha is Pinnacle’s benefit verifications and authorizations infusion suite business line guru. She also oversees infusion suite billing, coding, and full revenue cycle. She takes pride in her expertise in many software platforms and her ability to navigate them all. Samantha is driven to improve customer and patient satisfaction through her leadership.
Bobbi-Ann O’Connor
ASSOCIATE MANAGER OF REVENUE CYCLE
Bobbi-Ann is the Supervisor of Cash Application and has been with Pinnacle Revenue Management, Inc. since 2015. Bobbi-Ann began her career at Pinnacle as an Analyst and found her niche in the cash department. Bobbi-Ann rapidly excelled into a position as supervisor of the cash team and loves the challenge of identifying and resolving cash discrepancies in a timely manner. Bobbi-Ann is a great communicator and works side by side with our clients to ensure cash is reconciled daily. Bobbi-Ann takes pride in ensuring that her team achieves cash goals efficiently and timely.
Katerina Pirrotta
SUPERVISOR OF BENEFITS INVESTIGATION & INTAKE
Katerina is the Supervisor of Benefits Investigation and Intake at Pinnacle Revenue Management, joining the team in 2021. Katerina comes from a hospital-based infusion background but has quickly been able to apply her expertise to office and infusion suite-based treatment. Katerina works directly with clients to ensure patient treatment is covered by their plan and that the patients themselves can afford their care. She enjoys seeing the results of her teams’ hard work and dedication when patients can receive their specialty treatments that render them and overall better quality of life.
Shelly Parent
SUPERVISOR OF REVENUE CYCLE
Shelly is the Supervisor of Revenue Cycle at Pinnacle Revenue Management, Inc. and has been with Pinnacle since 2016. Shelly has over 20 years of experience in Home Infusion Billing and Collections, making her Pinnacle’s Home Infusion Billing guru. By consistently exceeding expectations Shelly has been able to increase her Billing team’s productivity resulting in minimal denials and maximized revenue.
Samantha Grigg
PROJECTS & IMPLEMENTATION SENIOR LEAD
Samantha is the Project and Implementations Manager at Pinnacle Revenue Management; Inc. Samantha began her career with Pinnacle back in 2020 as a Revenue Analyst and has rapidly advanced through various roles within revenue cycle, eventually reaching a leadership position. In this capacity, Samantha has managed critical aspects within the Infusion Suite and Home Infusion lines of business, and has a wide range of knowledge in all aspects of revenue cycle. Samantha plays a crucial role in mentoring new analysts, helping them enhance their revenue cycle skills and knowledge of the AIC and HIT business lines. Samantha is passionate about helping clients achieve their revenue cycle goals. In her current role as Project and Implementations Manager Samantha collaborates with both startup and established infusion clients offering her expertise in guiding them through successful implementations and projects. This involves ensuring smooth processes and maximizing their revenue potential.
Leslie Nadzam
SENIOR MANAGER OF REVENUE CYCLE
With more than 18 years of experience in the healthcare sector, Leslie has held multiple positions spanning the healthcare industry. Her experience has been applied in diverse settings/ including outsourcing/consulting in Home Infusion, establishing and managing DME distribution/sales/
Melissa Rechlin
CASH SUPERVISOR
Melissa is the Supervisor of Cash Application and has been with Pinnacle Revenue Management, Inc. since 2019. Melissa has been in the healthcare industry for almost 20 years. Since joining the team at Pinnacle as a cash analyst, she has found her home in the cash department and excelled into the role of supervisor. Melissa loves a challenge and takes pride in being able to solve any cash puzzles that may come her way.
LET’S GET STARTED
Pinnacle Revenue Management strives to make medical billing, insurance verification, and revenue analysis simple in order to help maximize your business performance. Contact us today and your accounts receivable will be consistent & predictable before you know it.
Pinnacle Revenue Management strives to make medical billing, insurance verification, and revenue analysis simple in order to help maximize your business performance. Contact us today to get started.